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Senior Technical Service Engineer

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Providence, RI
$80,000 - $100,000
Job Type
Direct Hire
Sep 21, 2017
Job ID
 Senior Technical Service Engineer - PVC Compound for Fence and Siding
COMPANYOur Client is a manufacturer of extruded PVC products and is committed to industry-leading products. They offer outstanding  stability, a strong benefits package,  competitive pay, and excellent relocation assistance, and career growth opportunities for those who aspire for more.    
SUMMARY:   You will be the primarily technical resource for PVC formulation in the facility and will work with plant resources as well as outside resources and customers to ensure the products process and perform as they should.  You will also manage the lab technicians to ensure they are doing the testing (Brabender, weathering, tensile, flex mod, etc.) that is needed for this role. 
Essential Duties and Responsibilities
  • Work closely with internal resources, suppliers and customers to ensure that any problems are promptly resolved and that new products are developed to meet their needs.
  • Lead product development for customer or market needs.
  • Lead teams to solve product issues with customers via root cause problem solving.  
  • Follow through on any customer concerns to ensure customer satisfaction and ensure root cause identified and eliminated.
  • Provide technical support to Manufacturing, Sales and Lab.
  • Evaluate new products for appropriate physical properties and performance.
  • Establish and maintain product specifications.
  • Prepares and conducts technical training for Sales Representatives, and Customers. 
  • Participates in industry associations.
  • Advise customers regarding equipment, industry practice and analytical procedures.
Minimum Qualifications
  • Bachelors degree in Chemistry, Chemical Engineering
  • 5 years of Process Engineering, Product Development , Technical Service or similar role in a manufacturer of PVC Resin products.
  • 3 years of PVC compounding and formulation experience for construction industry products.
  • Knowledge of the manufacture, testing, analysis and application of PVC Resins.